Discreet Shipping

Quiet from checkout to doorstep.

Discretion isn't a feature we bolted on. It's the reason a lot of people shop with us at all. So here's exactly what happens — no vague reassurance, just the facts.

1. Nothing in the parcel gives you away

There is no invoice, no pricing, and no paperwork inside your parcel. Nothing lists what you bought. If someone else opens the box before you do, they learn nothing from the packaging.

2. Nothing on the outside, either

The outside of the parcel carries no logos, no product names, and nothing that identifies the contents as adult. It looks like any other courier parcel on the porch.

3. Your bank statement says Chewse

That's it. Just Chewse. No product names, no category, nothing descriptive.

4. We'll never send you post

No catalogues, no physical marketing, no surprise mail. If you opt into emails, the subject lines stay discreet — and you can unsubscribe in one click.

5. Fast, so it's not sitting around

Orders are dispatched within 24 hours on business days, tracked NZ-wide. The less time it spends in transit, the fewer people think about it. See our Shipping page for delivery times and costs.

Living with flatmates? Family? Nosy neighbours?

You're the reason this page exists. If you'd like a parcel held at a depot, or delivered to a work address, just get in touch — we'll do what we can.

One honest note

Couriers require a physical street address (no PO Boxes), and someone may need to sign. We can't control what happens once it's on the van — but everything on our side is built so that nobody has any idea what's in the box. Including the courier.